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Why it is crucial to include the Voice of the Customer in customer experience design.

Why you need a VoC program.

Why it is crucial to include the Voice of the Customer in customer experience design.

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The CX LOOP logo next to The Mornington Peninsula Shire Logo on a green background overlaying an aerial shot of the Mornington peninsula.

Mornington Peninsula Shire Council: Case study

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A lawyer sitting at a desk overlaid in green with the CX Loop logo across the middle.

50 year User Journey – Super Fund Case Study

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How important is a Customer Experience Strategy?

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