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City of Casey

City of Casey

The City of Casey chose CX Loop as our consulting partner in late 2020 to understand and analyse the opportunities to further embed the award-winning Casey Cx strategy across the organisation.  Brendan interviewed and gathered data and insights across a wide variety of internal Casey leaders and produced recommendations for optimum skills and structure plus new ways of working with key leaders.

The insights and recommendations were invaluable as a way for us to move forward and build into both our Customer and Digital Experience offerings

Clare Watkins –  Manager Customer and Digital @ City of Casey