The City of Casey chose CX Loop as our consulting partner in late 2020 to understand and analyse the opportunities to further embed the award-winning Casey Cx strategy across the organisation.  Brendan interviewed and gathered data and insights across a wide variety of internal Casey leaders and produced recommendations for optimum skills and structure plus new ways of working with key leaders.

The insights and recommendations were invaluable as a way for us to move forward and build into both our Customer and Digital Experience offerings

Clare Watkins –  Manager Customer and Digital @ City of Casey